the team

Four people. No org chart.

GruntWrk is small on purpose. The people who build the agents are the same ones who answer your texts, run your onboarding, and pick up when you call. The titles below are mostly for decoration.

Perry

Perry

Chief Executive Officer knows eyecare cold

Two decades around eye-care practices. He’s the one you talk to first — working out what your office actually needs so the build is right. Knows half the clinic owners in the country by first name.

Parul

Parul

Chief Technology Officer does the engineering

Builds the agents and the systems behind them, and keeps them running. New clinic, weird request, something that doesn’t exist yet — she figures out how to make it work. If it’s part of the software, she built it.

N

Neel

Software Engineer allegedly

Helps with the tech. Materializes when something’s on fire, fixes it, and disappears again. We’re fairly sure he’s an engineer — nobody’s checked.

V

Vayun

Head of Operations does everything else, and then some

Sets up the accounts, runs the admin, handles the four hundred small things that make an install actually happen. If it got done, he probably did it.

we all do a bit of everything. don’t be surprised when the person who built the software answers your support text, or the newest one ships the feature you asked for last week.

and riya

Employee #5 doesn’t take coffee breaks.

Riya is the AI on the other end of your phone and text line. She books the routine stuff, answers the regulars, and hands anything tricky to one of the humans above — already briefed.

R

Riya

AI Receptionist → never calls in sick

Never sleeps, never takes a sick day, and never puts a patient on hold to ask what insurance you take. When she’s not sure, she gets a human — fast.

Come say hi.

Book 20 minutes and you’ll talk to one of us directly — no SDR, no script, probably Perry.

HIPAA-compliantBAA providedyour data stays in your systems